Client Terms &Conditions
Professional service agreement for FAVEme / Reputation&Reviews clients
FAVEme Inc., and Reputation&Reviews, Inc. (hereinafter 'Company', 'FAVEme', 'FAVEme / R&R', 'R&R' or 'Reputation&Reviews') will perform all services for Client (hereinafter 'Client') in a safe and workmanlike manner in accordance with all applicable laws and the standard for professional services of the type provided hereunder ('Services').
Client Responsibilities and Fees
Client agrees to deliver on-time payments to FAVEme / R&R for services. Client warrants to use best efforts to collaborate fully with FAVEme / R&R for optimal program performance.
Fees
Fees are in accordance with the payment form used at sign-up. Subsequent payments are due each month on or before the same date, unless or until cancelled. One-time set-up costs occur at sign-up and all costs of displays, outreach and/or materials are borne by the client. FAVEme / R&R will be happy to deliver design assistance for all promotional materials as and when needed and we will provide QR codes to clients at no charge.
Term
This agreement will remain full force on a month-to-month basis unless or until cancellation. Either party may cancel at any time upon written notice, for which email is considered an acceptable format. Agreed notice period for single-location clients is 60 days from time of notice and 90 days from time of notice with respect to multiple-location clients. Notice period is billed at time notice is delivered to FAVEme / R&R by client.
Confidential Information
FAVEme / R&R Client information held in the strictest confidence and unless compelled to by State or Federal Law, FAVEme / R&R warrants not to share or disclose Client's information to anyone, ever. This confidentiality commitment survives termination or expiration of this Agreement for a period of 2 years after termination or expiration. While FAVEme rewards are in public view at the FAVEme Reward Friends app, there is no 1 to 1 relationship between R&R rating clients and FAVEme rewards clients. Client therefore understands and agrees that the display of their rewards at the FAVEme app does not constitute a breach of confidentiality by R&R.
Guarantees
FAVEme / R&R services are delivered with a 100% money-back guarantee in Month 1: If you are not fully satisfied for any reason at the end of your first month of services, FAVEme / R&R hereby guarantees to refund 100% of all funds paid to FAVEme / R&R by client up to that point conditional upon:
- Delivery of service at un-discounted pricing
- Client's agreement to FAVEme / R&R Terms and Conditions herein
- Client complying with strategy recommendations of FAVEme / R&R
- Uninterrupted access for FAVEme / R&R by client of required site logins
Liquidated Damages
Client recognizes and agrees that FAVEme / R&R is a SAAS program for use by company and except for gross negligence or willful misconduct by FAVEme / R&R staff, Company and Client waive all claims against each other for all consequential damages arising out of its use or relating to services. This mutual waiver includes: potential future earnings, damages incurred by the owner for losses of use, income, profit, financing, business and reputation, and for loss of management or employee productivity or of the services of such persons. Except for gross negligence or willful misconduct, in no event shall the total cumulative liability for either party arising from or related to this agreement, whether in contract, tort or otherwise, exceed the amount of fees paid or payable by Client to Company in the twelve (12) months of provided services preceding the date the first claim arises.
Entire Agreement
This represents the entire understanding between the parties relating to the matters addressed herein and supersedes any and all prior agreements, whether written or oral, that may exist between the parties. No modification, amendment or waiver of these terms and conditions shall be of any force or effect unless in writing and signed by both parties.
Arbitration / Governing Law
These terms and conditions shall be governed by the laws of the State of Florida, without regard to conflict of laws or principles that would require the application of the laws of any other state or country. Any dispute arising under this agreement shall be resolved by binding arbitration in Miami, Florida and under the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable costs and attorneys' fees.
Commencement of Work
FAVEme / R&R will commence work on Client's campaign immediately upon receipt of payment via payment card form or funds via bank transfer or ACH, and account set-up takes approximately 48 hours to complete.
Contact Information
Physical Documents:
FAVEme / R&R
15260 Ventura Blvd., Suite 1200
Sherman Oaks, CA 91403
